Rebound: returns and warranty

If something is wrong with your equipment, the fastest route is the store you bought it from.

Returns

Return windows and conditions are set by the partner store and shown on your order. Start a return from your order page there and keep the original packaging if you can.

Missing or damaged parts

Request replacement parts through the order page of the partner store, with a photo of the damaged part and its number from the manual.

Warranty

Warranty terms come with your product and are processed through the partner store's order page. Keep your order confirmation as proof of purchase.

Not sure what's covered?

Write to our desk with the model code and we will point you to the right step.